FAQ
Everything you need to know.
The most common questions about renting a rentaro e-bike for delivery work — plans, deposits, maintenance and pickup. Need something else? Reach out and we will help.
FAQ
Quick answers.
Yes. The rentaro fleet is built for city delivery shifts and suits couriers on any major platform. We are an independent rental service and are not officially affiliated with any delivery platform.
30 days. After your first month you can extend month-to-month or switch to a longer plan with a lower daily rate.
Pricing is per 30-day period. The 30-day plan is €5.90/day, the 6-month plan €4.90/day, and the 12-month plan €3.90/day. The same plan pricing applies across every model.
Yes. Brake adjustments, puncture handling and general service are included in every plan. If a bike needs longer repair we replace it where stock allows, so your shifts keep running.
Yes. An extra battery is available as an add-on for long delivery days. The Engine Pro 2.0 carries an 832 Wh pack and the Air One Pro supports a dual-battery mode for extra range on demanding days.
A refundable security deposit equal to your plan's 30-day price (€177 on the 30-day plan, €147 on 6 months, €117 on 12 months) is taken at pickup. It is returned at the end of your rental minus any damage beyond fair wear.
We operate in Tallinn and Riga today, with Helsinki coming soon. Collect at a city pickup point or request local delivery in your area.
We send your rental agreement by email so you can read it in advance. You sign it in person when you collect the bike.